Privacy Policy

2.1 Information you provide to us

We collect information that you voluntarily provide when you use the Services, including when you:

• Create or update an account.
• Publish or submit content, such as blog posts or manuscripts.
• Contact us via email, forms, or other communication channels.
• Participate in promotions, surveys, or feedback requests.

This may include your name, contact details, account credentials, profile information, payment-related details (processed by third-party payment providers), and any other information you choose to provide in connection with your use of the Services.

2.2 Information collected automatically

When you access or use the Services, we automatically collect certain information about your device and usage, such as:

• Device and browser information (e.g., IP address, operating system, browser type).
• Usage information (e.g., pages visited, time spent, referring URLs, clickstream data).
• Approximate location information derived from your IP address.

We may use cookies, web beacons, and similar technologies to collect this information, to help us understand how the Services are used, improve performance, and provide a more personalized experience.

2.3 How we use your information

We use the information we collect for purposes including:

• Providing, operating, and maintaining the Services.
• Creating and managing your account and user profile.
• Enabling you to publish, manage, and promote your content.
• Communicating with you about your account, updates, and support requests.
• Personalizing your experience and recommending relevant content or features.
• Monitoring and improving the performance, security, and quality of the Services.
• Complying with legal obligations and enforcing our agreements.

3.1 Sharing of information

We do not sell your personal information. We may share information in the following limited circumstances:

• Service providers: With trusted third-party vendors who perform services on our behalf, such as hosting, analytics, email delivery, or payment processing, subject to appropriate contractual safeguards.
• Legal requirements: When required to do so by law or in response to valid legal requests, or to protect our rights, property, users, or the public.
• Business transfers: In connection with a merger, acquisition, restructuring, or sale of assets, where information may be transferred as part of that transaction.

3.2 Data retention and security

We retain personal information only for as long as necessary to fulfill the purposes described in this Privacy Policy, unless a longer retention period is required or permitted by law. We implement reasonable technical and organizational measures to help protect your information against unauthorized access, alteration, disclosure, or destruction.

However, no method of transmission over the internet or method of electronic storage is completely secure, and we cannot guarantee absolute security.

3.3 Your responsibilities (acceptable use)

When using the Services, you are responsible for maintaining the confidentiality of your account credentials and for any activity that occurs under your account. You agree that you will not:

• Use the Services in a manner that violates applicable laws or regulations.
• Upload, publish, or transmit content that is unlawful, harmful, or infringes the rights of others.
• Attempt to gain unauthorized access to the Services or related systems.
• Interfere with or disrupt the integrity, security, or performance of the Services.
• Use automated means (such as bots or scrapers) to access the Services without our prior written permission, except where allowed by our public interfaces and documentation.

We reserve the right to suspend or terminate access to the Services where we reasonably believe that your use is inconsistent with this Privacy Policy, our Terms of Service, or applicable law.

4.1 Your privacy rights

Depending on your location and applicable law, you may have certain rights regarding your personal information, including:

• The right to access and receive a copy of the personal information we hold about you.
• The right to request correction of inaccurate or incomplete information.
• The right to request deletion of your personal information, subject to legal or contractual obligations.
• The right to object to or restrict certain processing activities.
• The right to withdraw consent where processing is based on your consent.

To exercise these rights, you can contact us using the details provided in the "Contact" section below. We may need to verify your identity before responding to certain requests.

4.2 Limitation of liability

To the maximum extent permitted by applicable law, NetSpace and its affiliates, officers, employees, and agents shall not be liable for any indirect, incidental, consequential, special, or exemplary damages arising out of or in connection with this Privacy Policy, the processing of your personal information, or your use of the Services, even if we have been advised of the possibility of such damages.

Our total aggregate liability for any claims arising under or related to this Privacy Policy or our handling of your information shall be limited to the amount you have paid to us for the use of the Services, if any, during the twelve (12) months preceding the event giving rise to the claim, or the minimum amount required by law, whichever is greater.

Some jurisdictions do not allow the exclusion or limitation of certain damages, so the above limitations may not fully apply to you. In such cases, our liability will be limited to the fullest extent permitted by applicable law.